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Make finance-related work easier to manage and less dependent on the founder.

Clarify the systems, responsibilities, approvals, and recurring workflows that affect billing, collections, payments, reporting, cash, and compliance.

Want operations that run without you?

Engagement type

Annual revenue

Pick both to see an estimate

Your business is growing. Your operations haven't kept up.

You're the fallback for everything

Approvals, exceptions and chasing all route back to you, because no one else has the full picture of how the work is supposed to run.

Execution is inconsistent

Projects stall, deadlines slip, and no one owns follow-through. Your team is capable but lacks the structure and leadership to execute reliably.

Processes and tools don't scale

What worked at 5 people breaks at 20. Workflows are manual, tools are disconnected, and the operational infrastructure hasn't caught up with the business.

You want to exit, but you've never prepared for it

Buyers don't just look at revenue. They look at how the business runs without you. Without clean operations, documented processes, and a team that executes independently, you won't get the valuation your business is worth.

Four connected areas

Process, systems, ownership, and cadence: what decides whether finance-related work keeps moving without you.

Process

Map the recurring workflows, simplify the steps, and document the improved process so it can be followed by someone other than the person who invented it.

What this includes
  • Improve approval, purchasing, and payment workflows
  • Write the SOPs and recurring checklists the work depends on
  • Remove steps that exist only because they always have

Systems

Clarify where each piece of information belongs and reduce the duplicate entry that comes from systems that do not talk to each other.

What this includes
  • Connect CRM, delivery, billing, and accounting information
  • Agree one source for each figure, and where the others read it from
  • Build an implementation roadmap for the systems that need changing

Ownership

Define who performs each step, who reviews it, who approves it, and who follows up when it stalls.

What this includes
  • Create responsibility matrices for recurring finance work
  • Set approval thresholds so work does not wait on one person
  • Track finance-related vendors, renewals, and compliance obligations

Cadence

Establish the recurring reviews, scorecards, and issue tracking that keep the work moving without someone chasing it.

What this includes
  • Build finance and operating scorecards
  • Set the recurring review rhythm and who attends
  • Track open issues to closure rather than to the next meeting

Project-based or ongoing, your choice

Every engagement starts with understanding where you are. From there, we scope the right model for what you need.

Project-Based

Scoped. Fixed price. Defined outcome.

Best when you have a specific problem to solve: a process that needs redesigning, a tool that needs implementing, or a systems audit that needs doing. We scope it, price it, and deliver it.

Clear scope and fixed price agreed upfront

Defined deliverable and timeline

No ongoing commitment required

Can transition to monthly support after delivery

Typical projects
Process audit and redesign · Tool selection and implementation · SOP documentation · Systems integration · Exit readiness prep
Operations Monthly

Embedded. Ongoing. Hands-on.

Best when the workflows need continued attention: keeping owners, approvals and cadence current as the business changes, and improving them as new problems surface.

Dedicated ops lead embedded in your business

Fixed monthly fee, no long-term contract

Scale scope up or down as needs change

Covers all four pillars as priorities evolve

What's covered each month
Weekly check-ins · Process and systems work · Team coaching · Strategic planning support · Tool management · Ongoing execution

Not sure which fits? We scope every engagement individually. Tell us where you are and we will recommend the right model.

Get a Custom Quote
Either way, this is how it runs
1
Diagnose
Discovery call

A short call to understand your current operations, vendors, and the work slowing you down. We review what's in place, then send a scoped proposal with a fixed price.

2
Kickoff
Align the plan

Walk through your scoped proposal, introduce the team, and align on first-month priorities and the operational baseline.

3
Audit
Map and prioritize

Map current workflows, vendors, and tooling. Identify the highest-leverage fixes and design the operating cadence.

4
Embed
Run and improve

Execute on the roadmap, owning vendor coordination, process improvements, and team rhythm. Monthly reporting, quarterly priorities.

Your operation, documented and running

Mapped processes, a connected tool stack, and documented SOPs, so the business runs on systems instead of on you.

What you receive depends on the scope we agree together. This is a typical shape, not a fixed list.

Example of an operations process and systems map

Example of the process and systems map we build, illustrative.

What operational support looks like in practice

Two situations this service is built for, and what the work involves.

SaaS · growth-stage

Every finance question routes back to the founder

Situation

Billing, collections and payment approvals all route through the founder, because nobody else knows what the process is meant to be. Nothing is documented and no one owns a step end to end.

What the work involves
  • →Define who owns each recurring finance-related workflow, and what each step needs
  • →Document the billing, collections and approval processes as they should run
  • →Set approval thresholds and access so work does not stall waiting on one person
  • →Establish the cadence that keeps the process current as the business changes
Professional services · defined project

Systems that do not agree with each other

Situation

Billing, the accounting system and the project tool each hold a different version of what was delivered and what was invoiced, so reconciling them is manual and the numbers are questioned every month.

What the work involves
  • →Map how information actually moves between the systems today
  • →Agree one source for each figure, and where the others take it from
  • →Connect or consolidate the systems only where the current setup cannot support the work
  • →Document the reconciliation so it is a check rather than a rebuild

Common questions

Build clearer workflows and more reliable information.

Clearer workflows, clear ownership, and information you can rely on. We reply quickly.

Get a tailored proposal → Book a 30-minute call →
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