| Cost classification | Fixed costs | Variable costs |
|---|---|---|
| Definition | Stay constant regardless of output | Scale up or down with volume |
| Examples | Rent, salaries, software subscriptions, insurance | Payment processing fees, COGS, hourly contractors, materials |
| Behavior at low volume | Painful: same cost, less revenue | Naturally lower: you spend less when you sell less |
| Behavior at high volume | Highly leveragable: fixed cost spread over more units | Grows linearly with revenue |
| Forecasting | Predictable: locked in | Requires assumptions about volume |
| Strategic implication | High fixed = operating leverage but breakeven risk | High variable = lower margins but flexibility |
Fixed costs
Fixed costs are expenses that don't change with the level of business activity - at least in the short term. Rent, base salaries, software subscriptions, and insurance are typically fixed. You pay roughly the same amount whether you have 10 clients or 100. This creates leverage: as revenue grows, fixed costs become a smaller percentage of revenue and margins expand.
Fixed costs stay roughly the same regardless of how much you produce or sell. Office rent, most salaries, software subscriptions, insurance, and property tax are classic examples. Whether you sell 100 units or 1,000 units in a month, these costs are the same. Fixed does not mean "never changes" - they do change, but not based on volume.
The important property of fixed costs is that they create operating leverage. Every additional unit of revenue drops more to the bottom line once fixed costs are covered. A company with $50K/month in fixed costs that hits $100K in revenue versus $60K in revenue does not just have $40K more revenue - it has $40K more profit, because the fixed costs are already paid.
Variable costs
Variable costs change in proportion to business activity. For a service business, this typically includes contractor or freelance labour used for delivery, materials, and certain software costs that scale with usage or client count. If you double your revenue, you roughly double these costs. Variable cost businesses have more predictable margins but less operating leverage.
Variable costs move with volume. Cost of goods sold for a product company. Payment processing fees. Shipping. Sales commissions. Customer support costs that scale with customer count. Each additional unit of revenue brings its own associated variable costs, so the contribution margin (revenue minus variable costs) is what falls through to cover fixed costs.
In practice, nothing is purely variable. Even shipping has minimum commitments or flat charges. Even commissions have base components. The distinction is directional - costs that trend with volume are treated as variable for planning purposes, even if they have some fixed component. Cleanness here matters less than understanding the sensitivity.
Why the distinction matters for scaling
Understanding your fixed vs variable cost structure tells you what happens to margins as you grow. If most of your costs are fixed, margins should expand as revenue grows because the fixed costs are spread over more revenue. If most costs are variable, margins are relatively stable regardless of scale. Both structures can be healthy, but they imply different things about the economics of growth.
The distinction matters for scaling because it determines the unit economics. A business with 70% variable costs has limited operating leverage - doubling revenue doubles most costs, only modestly improving margin. A business with 70% fixed costs has significant operating leverage - doubling revenue can triple or quadruple profit as fixed costs are spread over more units.
Software businesses tend toward high fixed cost structures, which is why they can produce exceptional margins at scale. Service businesses tend toward high variable cost structures, which is why scaling them often means hiring proportionally. Understanding which structure you have shapes how you think about hiring, pricing, and growth investment.
Mixed costs and how to handle them
Many costs are semi-variable - they're fixed up to a point and then step up. Headcount is the most common example: you can handle growth with existing staff to a point, then you need to add someone. The step-up creates a temporary margin compression before the new capacity is fully utilised. Understanding where these step-ups are likely to occur is important for cash flow planning.
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Mixed costs have both fixed and variable components. A sales rep with base salary plus commission. A cloud infrastructure bill with minimum commitment plus usage charges. Utilities that have a fixed connection fee plus usage. For planning purposes, you typically break these into their components to model behavior at different volumes.
The high-low method is a simple technique for separating fixed and variable components of a mixed cost. Find the month with highest volume and lowest volume. The difference in cost divided by the difference in volume gives you the variable cost per unit. The fixed component is whatever is left. This is rough but often accurate enough for budgeting purposes.
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