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Money out on a schedule, money in on a process.

Payables and receivables are the two places where a finance function is felt by everybody else: suppliers who get paid late, and customers who were never chased. Both are usually running on somebody memory, and both automate well once the rules are written down.

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Where it usually goes wrong

Bills paid in a weekly scramble

Approvals chased over messages, and the occasional invoice paid twice.

Collections depend on somebody remembering

The oldest invoices are the ones nobody has looked at.

Neither side reconciles cleanly

The aging report and the ledger tell different stories at month end.

What we do about it

What an engagement includes depends on scope. These are the parts that come up most.

A payment run with real approvals

A schedule, a threshold, and an approver, so paying a supplier is not an interruption.

Collections as a process

Who is chased, when, and by which message, running whether or not anyone remembers.

Both sides tied to the ledger

Aging that agrees with the balance sheet, reconciled as part of the close.

What we have written about it

Accounts Payable Management GuideRead it → Automating Accounts PayableRead it → Accounts Receivable Collections ProcessRead it → Understanding Accounts ReceivableRead it → Accounts Receivable vs PayableRead it → Accounting Automation: What to AutomateRead it → Automating Finance Operations: Where to StartRead it →

Frequently asked questions

Do you pay our bills for us?

We can run the payment process up to the point of release, and many clients keep the final release with an owner. Which of the two it is gets decided in the engagement rather than assumed.

Will you chase our customers?

Yes, where you want us to. We follow the schedule and the wording you approve, and anything that needs a judgement call comes back to you.

Which tools do you work in?

The common ones, including Bill.com, Ramp, Brex, Melio and Tipalti, alongside QuickBooks or Xero. If you already have something that works, we would rather use it than move you.

Other things we get called about

A month-end close that lands on a date Revenue recorded the way a diligence reader expects Several entities, one set of numbers that ties out Ready before somebody asks to look See all →

Tell us what the situation is.

We will say plainly whether this is work we should be doing for you, and what it would cost.

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